On-line orders paid for in full are typically shipped within five (5) business days or less. You will receive a confirmation e-mail with a tracking # (if available) once your order has been shipped.
Restricted Firearm purchases may ship later than the typical turnover time of five (5) business days as they will need to be registered to you.
Ammunition and dangerous goods must be groundshipped. All of these items are shipped by Canpar, additional shipping costs apply; firearms, clothing, hunting equipment, shooting equipment, etc. will be sent by Canada Post.
Firearms have an additional surcharge which covers unique shipping restraints.
Oversized items such as gun safes, tree stands, ground blinds, etc. may be available for instore pickup only.
Triggers and Bows reserves the right to charge additional shipping for oversized orders.
Our pickup hours are:
11am - 4pm Tuedsay to Friday
9am - 12pm Saturday
At this time we ask that customers remain in their vehicle when they come to pickup items and display their identification through the window. We will then leave their order for them to collect once we have moved away.
Sales: Returns are accepted within ten (10) days of purchase if original, undamaged packaging, receipt, and any relevant store tags accompany the return. In some cases, a gift card may be issued as a refund. Triggers and Bows reserves the right to limit or decline returns and exchanges. Any item(s) purchased during an advertised, in-store special event are non-refundable. Underwear, lingerie, swimsuits, and base layers may not be returned due to health considerations. For safety reasons, we do not accept returns on ammunition, black powder, primers, reloading lead, reloading brass, or reloading bullets. All firearm sales are final. Once purchased, firearms become the property of the owner. If a firearm is defective, Triggers and Bows will assist you in returning the item to the manufacturer for repair and/or warranty determination.
Layaways: A 50% deposit is required for an item to be put aside for you. Layaways must be paid for in full within sixty (60) days from the original layaway date.
Special Orders: If an item is special ordered and then cancelled by the customer, the payment(s) already applied to the purchase will be refunded minus a 15% cancellation fee. Special orders must have a 50% deposit before any item will be ordered.